Please browse the information below before calling us – your concern may be answered here or on our conditions and terms web page. Many Many Thanks!
Like many record stores, we get stock from many different manufacturers. Some of those suppliers are overseas in our case. Inventory accessibility for plastic in certain can alter quickly and companies usually are not able to upgrade us with particular times for re-stocks – vinyl has a complete lot more than CD to re-press. It isn’t unusual which you might need certainly to wait a few weeks and sometimes even a month or two for plastic releases that have gone rented out already with companies become re-stocked. You will be because of the choice of cancelling your purchase in the event that you’d rather maybe maybe not watch for one thing.
Things shown on the internet site are ‘available’ but this doesn’t constantly suggest they are presently in stock. The web site is not presently able to mirror ‘live’ stock amounts and quite often things will actually sell away in the store. We will make an effort to tell you the moment we are conscious of any nagging issues with or delays to your purchase. If an individual for the things you have ordered is not any longer available through the provider, your purchase will ship you will not be charged for it without it and. In the event that you just want your purchase become prepared if all things can be found, take note this within the reviews package in your purchase type. You check out and feel free to drop us an e-mail if you’d like an update if you need something urgently, please put a note in the Comments box when. Please see ‘Delivery instances’ right here for lots more with this.
Documents in certain may take a little while to return into stock in case a provider runs away. We import many releases and pressing plants are struggling to steadfastly keep up with interest in plastic as a whole. If you want one thing by way of a certain date, or like to check it is in stock before purchasing, please e-mail us.
In the event that you select this method at checkout, your purchase will must be gathered from our shop in Kingston. Your purchase will never be prepared for collection you of this until you receive an update notifying. This may be the same day you place your order, but this is very much not always the case and depends on item availability in some cases. If in almost any doubt, please e-mail us.
Amending / Cancelling Your Order We make an effort to ensure you get your order off for your requirements as fast as possible. In case your product is within stock, it could be usually be prepared for dispatch within around 30 minutes. As a result of this, this really is essential to double-check your order before it really is submitted.
We do recognize that everybody else makes errors and sometimes you may wish to amend or cancel a purchase. If that’s the case, please e-mail us (firstname.lastname@example.org) as soon as possible with us just as much information as you possibly can therefore we’ll do our better to assist. Nevertheless, in case your order is being prepared we may never be in a position to alter details or cancel it. You may be needless to say eligible to get back the item(s) within 14 calendar times of receipt as stated right here. Various rules connect with seats, that are non-refundable.
distribution as a result of high degrees of bank card fraudulence and lots of incidences of problems for packages, our company is no more in a position to deliver via standard solutions to Indonesia, Brazil, Mexico, Paraguay, Chile, Russian Federation, Singapore, Taiwan, Ukraine – sorry. If you should be thrilled to pay money for a courier service to virtually any of the destinations, please contact us to talk about.
We are a separate record store, instead than an online retail barn – more about that here. We will frequently dispatch your purchase within 2 performing days* of receipt, this means it will often reach you in around 4 working times in the united kingdom (overseas orders obviously take more time). There can be delays dependent on accessibility (as above) and when there is such a thing which will be more likely to postpone your purchase for longer than a we’ll try to let you know about russian brides that as soon as we’re aware week.
Instructions ship via standard Royal Mail services, that aren’t tracked – you could add a number of tracked solutions to British orders for the extra fee, more info on those solutions right right here. If you want to make use of a tracked solution for a global purchase, please e-mail us for a estimate.
More info that is detailed delivery right here.
* trading days are Monday – Friday.
Postage and Packaging
Postage and packaging fees are exercised automatically and included on to your purchase total when during the checkout. As an example:
• CD: 80p for first item, 60p each additional• LP / 12″ / 10″: Ј2 for first item, Ј1.20 each additional• Double LP: Ј3 for first item, Ј1.80 each that is additional: Ј1.00 for very first product, 70p each additional• Tape: 80p per item• Poster: Ј3 per product
If you order many different platforms, you will be charged the greatest quantity for the very first product and every extra product is going to be charged in the ‘additional’ rate. As an example, if you order a double LP, just one LP and a CD, you will end up charged Ј3 + Ј1.20 + 60p.
Rest of Europe British price x 3.Rest associated with global globe UK price x 4.
Packaging and postage costs should be obviously shown in your container before you distribute your purchase.
To learn more about packaging, please see here
Tickets is not changed. As soon as bought they are unable to be terminated, exchanged, refunded, transmitted or re-sold at significantly more than face value. In some instances, where shown on our internet site as well as on the seats by themselves, seats aren’t transferable and ID matching the title of the individual whom bought the ticket(s) will have to be supplied during the location for admission. Please check always event that is individual. We reserve the ability to invalidate seats re-sold at a lot more than face value.
Oahu is the duty associated with solution owner to determine whether a conference was terminated as well as the date / time of every rescheduled occasion. We will make an effort to contact you with the current email address you provide on your own purchase kind to alert you of the termination or rescheduling. In case of rescheduled occasions, before the event takes place if you need a refund your tickets must be received by us.
In the event of a cancelled or rescheduled occasion, you shall need certainly to get back your seats to us at your expense. We are going to refund the facial skin value for the seats at the earliest opportunity, with no later than thirty days after, we receive your returned tickets. Postage / location collection costs aren’t refundable.
We offer one assistant that is personal totally free to disabled clients who otherwise never be in a position to go to a show. Facilities in the venues we utilize vary, therefore please contact us if you’ve got any inquiries. Please buy your standard ticket first, then deliver a message along with your admission order quantity as well as your proof eligibility:
Front web page of DLA / PIPFront web web web page of Attendance Allowance letterEvidence that registered seriously sight impaired (blind)Access Card
We request evidence of eligibility to make certain these seats / areas visit people who need them many. We will review applications for support seats without having the above evidence of eligibility above for a case-by-case foundation.
Line-ups and times that are running susceptible to change.
Tickets ordered for distribution by post will likely not be posted immediately always (this is certainly based mostly on whenever seats reach us) but should show up no later on than 2 times prior to the show. Us no later than 2 days before the show takes place if you have not received your tickets, please contact.
‘Collect At Venue’ seats can be gathered during the venue from the evening regarding the show. You will need to bring your 6 digit purchase quantity to you. Some venues additionally require picture ID for admission – please check individual show listings for more info.
As a result of high amounts of bank card fraud damage that is packages in transportation, regrettably we could not deliver towards the after nations: Indonesia, Brazil, Mexico, Paraguay, Chile, Russian Federation, Singapore, Taiwan, Ukraine. We cannot ship to parcel forwarding or digital details in every overseas nations. We do not ship to, your order will be cancelled and refunded if you place an order for delivery to a destination.